Contact & Support
Questions, stuck, or unsure? You’re in the right place.
Get in touch
If you have a question about Pianoforall or need help accessing your lessons, I’m happy to help.
Email robin@pianoforall.com or use the contact form.
Need technical help?
If something isn’t working, please include:
- The email address you used when you signed up
- Your device — computer, tablet or phone
- Your browser — Chrome, Safari, Edge, Firefox etc.
- A brief description of the problem — a screenshot is always helpful
Before getting in touch, try refreshing the page or opening it in another browser. Signing out and back in may also help.
Not sure if Pianoforall is right for you?
Tell me a little about your experience and what you’d like to play, and I’ll happily advise. You can also try the complete course free for 7 days to see how it suits you.
You may also find these helpful:
Pianoforall vs the top 10 apps →
You’re never too old to learn →
Help with your free trial or purchase
If you need help cancelling your trial or have a question about your payment, email robin@pianoforall.com and I’ll help you sort it out.
Your purchase is also covered by a 60-day money-back guarantee.
Happy Piano Playing,
Robin Hall
Creator of Pianoforall
Get in touch
If you have a question about Pianoforall, need help choosing a course, or have any problems accessing your lessons, just get in touch.
Email robin@pianoforall.com or use the contact form.
Need technical help?
If something isn’t working, please tell me:
- What device you’re using — phone, tablet or computer
- Your browser — Chrome, Safari, Edge, Firefox etc.
- Any error message you’re seeing — a screenshot is always helpful
- The email address you used when you signed up
A couple of quick things to try first:
Refresh the page and try another browser. If you’re having trouble with the Academy, log out and back in again. Restarting your device can sometimes work wonders too.
Not sure which course is right for you?
Tell me a little about what you’d like to play and where you’re starting from, and I’ll happily recommend the best place to begin.
You may also find these helpful:
Pianoforall vs the top 10 apps →
You’re never too old to learn →
The Piano Lounge
If you’re already a student, you can also ask questions in The Piano Lounge, where you can chat with other learners, share your progress and get help along the way.
Guarantees & refunds
All Pianoforall courses come with a 60-day money-back guarantee. If you’ve bought a course and decide it’s not for you, email robin@pianoforall.com and I’ll sort it out.
CONTACT
Happy Piano Playing
Robin Hall
Course Creator, Pianoforall