Privacy Policy
At Pianoforall we respect your privacy and only collect the information we need to provide our courses, communicate with you and run our website.
We do not sell your personal information to anyone.
What information do we collect?
We may collect your name and email address when you:
join our mailing list;
sign up for a Free Test Drive or free trial;
create an account with Pianoforall Academy;
purchase a course; or
contact us directly.
If you purchase a course, your payment is processed securely by ClickBank.
Pianoforall receives information such as your name, email address and details of your purchase so that we can provide your course and support you.
We do not receive or store your credit or debit card details.
What do we use your information for?
We use your information to:
provide access to courses and trials;
administer purchases and accounts;
provide customer support and respond to enquiries;
send information relating to courses or services you have requested; and
send emails where you have chosen to receive them.
If you join our mailing list, we’ll send you piano tips, stories, useful information, news from Pianoforall and occasional information about our courses.
You can unsubscribe at any time using the unsubscribe link included in our marketing emails.
The ICO requires marketing-email recipients to be given a straightforward way to opt out, and consent can be withdrawn at any time.
Who processes your information?
We use trusted services to help us provide Pianoforall:
ClickBank processes payments.
Thinkific provides Pianoforall Academy and our online courses.
Mailchimp manages our mailing list and email communications.
These services may process information such as your name and email address where necessary to provide their services.
Some of these companies may process information outside the UK and use appropriate data-protection safeguards for international transfers.
We may also use trusted companies for website hosting, security and other services necessary to operate Pianoforall.
We do not sell or trade your personal information.
Why are we allowed to use your information?
We only use personal information where we have a valid reason to do so.
This may be because you have asked us to provide something, such as a course, trial or information; because you have chosen to receive our emails; because we have a legitimate reason connected with operating and protecting Pianoforall; or because we are legally required to keep certain information.
Where we rely on your consent, you can withdraw it at any time.
How long do we keep your information?
We keep personal information only for as long as it is reasonably needed to provide our services or meet legal and accounting requirements.
If you unsubscribe from our mailing list, we may retain your email address on a suppression list so that we know not to send you further marketing emails.
How do we protect your information?
We take reasonable measures to keep your personal information secure.
Payments are handled securely by ClickBank. Pianoforall does not receive or store your credit or debit card details.
Do we use cookies?
Yes.
Cookies are small files stored on your device that help websites function correctly and can remember preferences or provide information about how the website is being used.
Some cookies are necessary for the website to work. Where required, we ask for your permission before using non-essential cookies.
You can also control cookies through your browser settings.
Your rights
You have rights over your personal information. Depending on the circumstances, these can include asking us to:
tell you what information we hold about you;
correct inaccurate information;
delete information we no longer need;
restrict or object to how your information is being used; or
stop using your information for marketing.
If you have joined our mailing list, you can unsubscribe at any time using the link at the bottom of our emails.
If you have any other questions or requests concerning your personal information, simply contact us.
Changes to this Privacy Policy
We may occasionally update this Privacy Policy if our website or services change. The latest version will always be available on this page.
Contacting Us
If you have any questions about this Privacy Policy or about information we hold about you, please contact:
Pianoforall Academy Limited
Email: info@pianoforall.com
You also have the right to raise a concern with the Information Commissioner’s Office (ICO) if you are unhappy with how your personal information has been handled